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(703) 986-3737
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Q: What do we
charge to clean air ducts?
A: Currently, we charge $175.00
per furnace system. This is an all-inclusive price with no
extra charges. It includes the insides of the furnace, all
supply vents, all return vents and disinfectant.
Q: What is included?
A: Our cleaning includes all
supply and return vents, all trunk lines, plenum chamber (fancy
name for sheet metal connecting furnace to air ducts). We
clean the evaporator coils, the blower, the burner and we
disinfect with simple green sanitizer. We also perform a
carbon monoxide test and upon request we will show you the inside
of your air ducts with our camera systems upon completion of
services.
Q: How long have you been in
business?
A: We have been in business since
1994.
Q: Are you NADCA Certified?
A: We are not NADCA Certified;
however, we do follow their guidelines as far as cleaning. We
employ the NADCA's "Thorough Source Removal" cleaning
process, which involves agitation followed by collection or
vacuum. We are not certified due to the fact we feel NADCA's
main purpose is to guide the commercial side of air duct cleaning,
not residential.
Q: Does the cleaning make a mess?
A: No, our cleaning process does
not make a mess in your home. Why? First of all, we
use strong truck mounted power vacuums to collect the debris we
agitate. These trucks are actually strong enough to suck
piles of bricks off the ground as compared to portable HEPA
vacuums that will not suck up half inch screws from the floor.
Second, we divide the system in half between supply and
return to prevent dirt and debris from going through the furnace
which protects your furnace. Third, our truck is located outside
of your home where any possible malfunction will not affect you
home as compared to a portable HEPA vacuum that if a seal or
filter breaks, your home would be contaminated. Our truck-mounted
equipment eliminates the possibility of equipment failures that
could contaminate your home.
Q: Do you have to cut a hole in
my system?
A: There are some homes we do
have to cut a hole into the duct system, as the builder did not
put them in during construction, however; most of the time they
are already there and sometimes there is no need for a hole
depending on your air duct designs. There are many ways to
clean properly and we are fully trained in all of them.
Q: What is the name of your
disinfectant? Is is safe to stay in my home?
A: We use Simple Green brand
sanitizer. This is a nontoxic, all natural product. This
is a great service provided with all air duct cleanings. Please
note, that due to 90% of homes in the Northern Virginia area
containing insulation or duct lining, simply disinfecting without
removing insulation or lining will not be completely effective.
Therefore, we question any companies that use disinfectant
as an add on sale. We have never had anyone have an adverse
reaction to our Simple Green sanitizer.
Q: Do you use HEPA filters?
A: We do not use HEPA filters, as
HEPA filters are used on portable vacuum equipment, we use
truck-mounted power vacuums that have no use for HEPA filters
because the trucks stays outside, the HEPA filters only purpose is
to filter the dirt and particles from the air portable vacuums
exhaust inside your home. Since our truck is outside, there
is no need for HEPA filters.
Q: Do you use portable vacuum or
truck mounted vacuum?
A: We use truck mounted vacuums.
Q: What is the difference?
A: First, let me say that any
vacuum source will clean an air duct system, from a common
household shop vac to an upscale power vac air duct truck. Do
not believe any competitor that claims his vacuum is so powerful
it cleans better. The truth is, no vacuum in the world will
suck the dirt out of your air duct system. It must be
agitated and forced into the vacuum stream.
Portable Equipment - Portable
equipment at best has 2000cfm (cubic feet of air per minute).
This will not even lift a half inch screw off the floor.
It also contains a HEPA filter and because it is brought
inside your home, it needs a thorough filter system to keep the
air inside your home uncontaminated. Therefore, if any type
of leak develops within the seal of the portable HEPA filter, it
will contaminate the home. Also, if the filter is not
changed every third cleaning, it releases the contaminated air
through the exhaust into your home. A portable system will
clean an air duct system thoroughly, 100%, but it will take much
longer than a truck mounted air duct truck because your duct
system will need to be zoned typically into 5 separate zones to
reduce the area under vacuum to accommodate the weaker vacuum
source on the portable.
Truck Mounted Equipment - A truck
mounted air duct truck pulls 12,000cfm(cubic feet per
minute) and can even suck a pile of bricks off the ground! There
is no need for HEPA filters on an air duct truck because the
filter bag is outside your home. Even if a leak develops, it
is not going to harm anything and there is no risk of a mess or
contamination in your home. The air duct truck will clean
your home 100% thoroughly with less time and effort....time is
money!
Q: Do you clean flex ducts?
A: Yes, however; we do not send
brushes or whips through them as damage can occur. We have
high powered pressure hoses to clean them without damaging them.
We simply use air agitation.
Q: Why should I use you over
another company?
A: Because we have been in
business for 15 years and we are owner-operated. We use
truck mounted power vac equipment. We follow NADCA
Guidelines following the "Thorough Source Removal
Process".
"A" We have a NO-RISK guarantee. In
other words, if we can't satisfy you, you don't owe us one penny!
We never have hidden or extra fees and last but not least,
we specialize in duct cleaning...it is all we do!
Q:
Q: Do you zone the air duct you
clean?
A: We do not zone the system when
we clean. That only applies to companies that use portable
equipment, where the source is much weaker than our air duct
trucks.
Q: How long is the cleaning
process?
A: Our process takes
approximately 2 hours. Many factors contribute to the actual
time estimate such as the house design, the size of the home and
the duct design.
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